A first name makes a reply read like a person wrote it. Leave it blank and we sign off in the business name instead.
Posting
About your business
We worked this out when you signed up. If any of it is wrong, fix it here — it changes how your replies are worded.
You run
What the business is, in a few words. A barber shop, a plumbing business, a cafe with a bar.
Where the work happens
Whether customers come to you or you go to them. It stops us thanking someone for popping in when you stood in their driveway.
What customers call it
The words customers use for one visit or one piece of work. We swap between them so replies do not land on the same word every time.
Where your card sends people
Tapping your card opens this page. It should be your Google review link. You would only change it if you set up a new Google Business Profile and want your cards pointed at that one instead. Change it here and every card you have starts using it.
In Google Business Profile tap Get more reviews, then Copy link.
When we text you
A review that needs you is always held until you say so. This only changes when the text arrives.
You will only get text alerts during the times you choose. Untick a day to get no texts at all that day.